Contact us
We are here to help
Questions, help with your account, or an idea for Caterly by Platterly? Write to us and a person will reply.
Email
[email protected]We usually reply within one working day.
Phone
9900097019During business hours.
Address
Fragen Network Private Limited, Rani Nivas, 138, 4th Cross Main, Gaurav Nagar, Kothanoor Village, JP Nagar 7th Phase, Bengaluru, Karnataka 560078
Business hours
- Monday to Saturday, 10 am to 6 pm IST
Send us a message
Tell us what you need and we will come back to you.
Before you write
We usually reply within one working day. If your message is about something that is stopping you from running an event, say so in the subject and we will look at it first.
Use the Talk to us page. A person will call you back, show you around and answer your questions. You can also create a free account and look around on your own for seven days.
Use Forgot password on the sign-in page to get a one-time code by email. If that does not work, write to us from the email address on your account and tell us your kitchen name.
Write to us from the email address on your account with the invoice number and your kitchen name, choosing Billing or an invoice as the subject.